How we handle your information.

Legal business name to be confirmed, business address to be confirmed. We decide how and why the information described here is used.

When you send a project brief we receive what you enter: your name and email address; optionally your phone number, business name and current website address; the services you are interested in; your business type, goal, budget range and timeline; and your project description.

We also record which page of our site you came from and, if you arrived from an advertising or social link, the campaign tags in that link (for example “utm_source”). We use this only to understand which work brings inquiries.

We use your brief only to reply to your inquiry, to manage our conversation with you and, if you ask, to prepare a proposal. The checkbox on the form records your agreement to be contacted about it.

The form sends your brief over an encrypted connection to our server, which saves it in our private customer relationship management (CRM) system. Only authorised Webly Tech staff can sign in to it. Our team is notified by email, and we send you a one-off email confirming we received your brief. We record notes, follow-ups and proposals about our conversation with you in the same system.

Your brief is not stored in your browser, not added to marketing lists and never sold.

Service providers that process it on our behalf:

• Our website hosting provider, which runs the server that receives the form.
• Our database provider, which stores the CRM.
• Our email delivery provider, which sends the notification and your confirmation email.
• An automation tool, if we connect one.

Provider names and the countries where they process data to be listed before launch

Like any website, our hosting provider records technical request information, such as your IP address, browser type and the page requested, in server logs used for security and reliability. Log retention period to be confirmed with the hosting provider

To stop the form being abused, our server briefly keeps your IP address and email address in memory to count recent submissions. These counts are not stored in a database and expire within an hour.

The public website does not set cookies. Only our staff receive a sign-in cookie when they log in to the private CRM.

It stores a few non-personal settings in your browser so the site remembers them: your sound and reduced-motion preferences, whether you have already seen the studio introduction in this session, and, only if analytics is switched on, your analytics choice. For the current browser tab only, it also remembers the campaign tags of the link you arrived from and the last page you viewed, so they can be sent with a brief. You can clear all of this at any time in your browser settings.

Links to our work on Instagram open Instagram's own website, which has its own privacy policy. We do not embed it in our pages.

Analytics is currently switched off. If we switch it on, we will ask for your permission first and update this notice. With permission we would record anonymous events, such as which pages are visited and whether a form was submitted, and never what you type into forms. Browsers that send a Global Privacy Control signal are treated as having declined. You can change your choice at any time from “Privacy settings” in the footer.

We keep inquiries for retention period to be confirmed. If we work together, project records are kept for the duration of the relationship and any legally required record-keeping period.

You can ask us what information we hold about you, ask us to correct or delete it, or withdraw your agreement to be contacted. Depending on where you live, you may have further rights, including the right to complain to a data protection authority. Email contact@webly.in.